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Our Experts Answer
Faq For Cosmetic Products
1
What makes Sorme’s makeup different from other brands?At Sorme, we pride ourselves on our commitment to quality, innovation, and inclusivity. Our makeup products are formulated with premium ingredients, ensuring exceptional performance and long-lasting results. We also offer a diverse range of shades and formulations to cater to people of all skin tones and types, celebrating diversity in beauty.
2
What payment methods do you accept?We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.
3
How can I track my order?Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
4
Can I return or exchange a product?We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please contact us within 30 days of receiving your order to arrange for a return or exchange. Please refer to our Returns & Exchanges Policy for detailed instructions.
5
Are your products cruelty-free?Yes, all of our products are cruelty-free and not tested on animals. We are committed to ethical and sustainable beauty practices.
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Are your products suitable for sensitive skin?Our products are formulated with high-quality ingredients and are suitable for a wide range of skin types. However, if you have sensitive skin or specific allergies, we recommend patch-testing our products before full application.
7
Do you offer makeup tutorials or beauty tips?Yes, we regularly update our blog with makeup tutorials, beauty tips, product reviews, and industry news. You can find a wealth of information and inspiration to help you elevate your makeup game
8
Can I sign up for your newsletter?Yes, you can sign up for our newsletter to receive updates on new product launches, exclusive promotions, and beauty trends. Simply enter your email address in the subscription box located on our website's homepage.
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How can someone contact or connect with you?We can be contacted or connected on the contact number or Email id mentioned on the contact us page.
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How can I stay updated on new product launches and promotions?To stay informed about our latest product launches, promotions, and exclusive offers, we recommend signing up for our newsletter. You can subscribe to our newsletter through our website and follow us on social media for real-time updates and sneak peeks of upcoming releases.
